Allgemeine Begriffe

The present general terms and conditions of sale apply to all sales concluded through the website

Automatic recording systems are considered to be proof of the nature and content of the order. Anime body pillow® confirms acceptance of the order to the client at the e-mail address provided by the client. The sale will be concluded as of the validation by Anime body pillow® of the payment of the order, i.e. the date of validation of payment for orders paid online by credit card or the date of receipt of payment by check. In any event, Anime body pillow® reserves the right to refuse or cancel any order from a client with whom there is a dispute regarding payment of a previous order.

As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time the client consults the site remains dependent on the state of stock at Anime body pillow® and, of course, at the suppliers.

To create our showcase and sales catalogue, we work with databases, enriched according to the information provided by our suppliers. Since this database contains more than a hundred articles, not all of them are stored in our reserves, and our offer is therefore subject to the availability of the articles at the suppliers.

Only the definitive rupture of an article at our suppliers leads to the deletion of this one from our offer of sale. In the other cases, a new order within a certain time remains possible.

When there is an unavailability on a product ordered, the customer is informed by e-mail or on the invoice of the products shipped in the case of an order of several articles.

Deadline for delivery of the order: when the order is placed and on the acknowledgement of receipt of the order, a delivery date is communicated to the customer. It is calculated by adding the longest product availability time to the delivery time of the mode of transport selected by the customer.
From the moment the order is placed to the moment it is shipped, the customer has the possibility to cancel the order.

Particularities :

Articles in pre-order: articles to be published are proposed on the site in Pre-order. This reservation is made with the indication of a release date announced by the publisher at the opening of the reservation phase. This release date can be changed at any time by the publisher who is solely responsible for the marketing of his product.

In all cases, Anime body pillow® will make every effort, from the date of final sale, to ship items to customers who have reserved, up to the amount of stock provided by the publisher for the release date.

The prices indicated in euros are deemed to be net, excluding shipping costs. This price includes the price of the products, handling, packaging and conservation of the products. They can be modified at any time without notice, knowing that the articles will be invoiced on the basis in force at the time the order is recorded. All orders are invoiced in euros and payable in euros. Any customs charges or local taxes remain the responsibility of the recipient.

Shipping includes preparation, packaging and postage. All shipping costs are bared by Anime body pillow® 

You have several means of payment at your disposal offering maximum security guarantees. You can pay :

- By credit card or private card (Visa, Eurocard/Mastercard) or directly on the site, in the payment form proposed during the ordering process (secure entry by SSL encryption), by entering the type of card, the number of your card without space between the numbers, the control number (located on the back of your card) and the validity date.

- By Paypal Payment

You have different payment methods at your disposal and you can even benefit from credit card payment facilities.

The payment can be made on the secure bank servers of our partners. This implies that no banking information concerning you transits via the website.

Payment by credit card is therefore perfectly secure; your order will be recorded and validated as soon as the payment is accepted by the bank.

We deliver to your home or to a relay point. The delivery time includes the time of preparation of the parcel plus the time of delivery. Anime body pillow® delivers worldwide. The buyer is notified by email of the different stages in the tracking of his order: preparation and delivery.

The delivery time includes the preparation time and delivery by our carrier. The announced delivery time of 10 to 20 days is valid from the reception by the buyer of the e-mail of the delivery of the order. Anime body pillow® is not bound by the delivery time (announced by the carrier) over a longer period of time.


The items provided by are new and guaranteed against any defect. They are identical to those of the traditional trade and come from all the referenced publishers and suppliers.

If it happened that an article is defective or not in conformity, the purchaser has 15 working days, as from the reception of the articles, to ask for an exchange or a refunding. If the fifteen (15) day period normally expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the first following working day.

The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by any accessories, instructions and documentation (in its original cellophane packaging and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to [email protected] (description and photos attached).

If the right of withdrawal is exercised, Anime body pillow® is required to reimburse the sums paid by the client, free of charge, with the exception of return shipping costs. Reimbursement is due within a maximum of 14 working days from the date of receipt of the returned package(s).

The return shipping costs are then at your expense.

In the event of a refund, we guarantee that it will be made within 14 days or less from the date of receipt of the returned package. No C.O.D. shipment will be accepted, whatever the reason.

The transfer of ownership of the products to the purchaser will only take place after full payment of the price by the latter, regardless of the delivery date of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the said products by the purchaser.

Anime body pillow® is the producer and owner of all or part of the databases composing this site. By accessing this site, the client acknowledges that the data composing it is legally protected, and is prohibited from extracting, reusing, storing, reproducing, representing or preserving, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or any qualitatively or quantitatively substantial part of the content of the databases appearing on the site to which he or she accesses.

The descriptions of the products present in the databases of have been entered according to the information communicated by the publishers. Anime body pillow® is not responsible for the content of the works and cannot be held liable to the purchaser. Anime body pillow® cannot be held liable in case of force majeure (strike, flood, fire...).

Anime body pillow® declines all responsibility if the delivered item does not comply with the legislation of the country of delivery (censorship, prohibition of a title or author, etc.). Anime body pillow®is not responsible for the content of sites to which hyperlinks may be made from its own site.


Die vorliegenden allgemeinen Verkaufsbedingungen sowie die Preise werden ausdrücklich vom Käufer gebilligt und akzeptiert, der erklärt und anerkennt, dass er sie genau kennt, und daher darauf verzichtet, sich auf irgendein widersprüchliches Dokument und insbesondere auf seine eigenen allgemeinen Verkaufsbedingungen zu berufen, wobei der Kaufakt die Akzeptanz der vorliegenden allgemeinen Verkaufsbedingungen zur Folge hat.

Die vorliegenden Bedingungen können jederzeit ohne Vorankündigung geändert werden durch Anime body pillow - Aktualisierung der allgemeinen Verkaufsbedingungen am 1. Juni 2020